I joined ARMS in February 2007 as their Systems Architect, having performed work on a contract basis for them for the prior 8 months. ARMS is a relatively new firm focused on applying technology and business knowledge to the insurance collections process for their clients. They bring a consistent focus on insurance claims from initial billing through collections, and eventually on to legal follow-up when appropriate.
As a result of growing and bringing on new clients, ARMS needs to incorporate disparate systems and databases into a consistent data model for processing and reporting. My responsibilities as the Systems Architect include providing roadmaps for systems integration, bringing together the data from multiple systems for reporting, administration for and maintenance of ARMS' databases, creating data extracts and reports, and maintaining ARMS' proprietary collections application.